Contact information

Nu-Factor is a brand of Biocomm Pte. Ltd., the company that sells and ships every order on this website.

• Legal name: Biocomm Pte. Ltd.
• Company registration (UEN): 199404875D
• Address: 53 Ubi Avenue 1, #05-55, Singapore 408934
• Phone: +65 6743 5333
• Email: hello@biocomm.io
• Customer service hours: Monday to Friday, 9am–6pm (closed Saturdays, Sundays and Singapore public holidays)

We aim to reply to emails within 1 business day.